Frequently Asked Questions

Please read our FAQ before sending us a message.

No, Sushi Joy does not currently offer delivery. You can find our sushi fresh daily in our partner stores such as Edeka and Kaufland across North Rhine-Westphalia.

Yes! You can place your sushi order online through our website. Once your order is confirmed, you can pick it up at your chosen Sushi Joy location.

All payments are made in-store when you pick up your order. We do not accept online payments at this time.

You can buy Sushi Joy products directly at our partner supermarkets, including Edeka and Kaufland stores in North Rhine-Westphalia. We are available in cities such as Oelde, Beckum, Paderborn, Erwitte, Ahlen, Sendenhorst, and Sassenberg. Check our [Our Stores] page for full addresses.

After placing your order online, you will receive a confirmation. Our team will prepare your sushi fresh at your chosen location. Once your order is ready, you can pick it up in-store and make your payment directly at the checkout counter.

Yes, you can pre-order larger boxes like our Partybox online and pick them up at your preferred location. Availability may vary, so we recommend booking in advance.

Yes, you will receive a receipt or invoice when you pick up and pay for your order directly at the store checkout. Since payments are made in-store, invoices are issued by the supermarket location where you purchase Sushi Joy products.

After placing your order online, you can view the details of your order on the order confirmation page or in the confirmation email sent to you. This will include all items, quantities, and your chosen pickup location.

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